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Información bibliográfica

Datos generales

Títulos

Toolkit for protecting digital consumers. A resource for G20 Policy Makers

Autores

OECD

Ubicación

Libro - 11 - O

Edición

[No definido]

Ciudad

[No definido]

Fecha Publicación

2018

Editorial

OECD

Temas

[No definido]

CONTENIDO

CONTEXT AND INTRODUCTION. An era of dramatic change and new opportunities for consumers. About this toolkit. What ¡se-commerce?. Key trends in e-commerce. Key benefits of e-commerce for consumers. Key risks and downsides of e-commerce for consumers.  E-commerce and consumer trust. Consumer protection as a precursor to consumer trust. GENERAL PRINCIPLES. Fair business and advertising practices. Appropriate disclosures. Effective processes for transaction confirmation and payment. Measures to address privacy and security risks. Product safety across e-commerce supply chains. Meaningful access to effective mechanisms to resolve disputes. REGULATORY FRAMEWORK AND INSTITUTIONAL OVERSIGHT. Approaches to the regulatory framework. Enforcement authorities and their powers. Co-operation. The policy decision making process. Education, awareness and digital consumer competence.

Inventarios

Inventario Cooperante Estado
1 000784 Centro de Documentación Prestado